About Us -

Who We Are

Citizens Security Insurance is dedicated to improving access to quality care for individuals living in long-term care settings.

We believe better outcomes start with constant access to essential services —especially for populations with complex healthcare needs. Our supplemental insurance products are purpose-built for skilled nursing and long-term care environments, supporting residents, facilities, and care providers through thoughtful plan design and a deep understanding of how care is delivered on-site.

By focusing on ancillary services such as dental, vision, audiology, and podiatry, our products help facilities ensure residents receive routine and preventative care that supports comfort, safety, and overall quality of life.

Citizens Security Insurance is active in over 44 states across the United States with over 150,000 active policies and servicing participants in nearly 4,000 facilities nation-wide.

Mission

Citizens Security Insurance is dedicated to better the lives of those we serve by providing stronger coverage, access to essential quality care, and exceptional service — all at no extra cost. We make healthcare simpler, more supportive, and more accessible for every member we serve.

Vision

To redefine healthcare coverage for residents by delivering stronger coverage, better care, and exceptional customer service — all at no additional cost. Citizens Security Insurance envisions a future where every member experiences expanded benefits, simplified access to quality care, and personalized support that inspires confidence in their health and wellbeing.